1: Inspired
2: Experience
3: Plan
4: Create

Give us Feedback

Share your experience
We would love to learn more about your recent experience at The Gatehouse.
Your comments and feedback are important in our constant attempt to improve the quality of service to our guests.

PLEASE RATE based ON THE FOLLOWING SYSTEM
(5)EXCELLENT (4)VERY GOOD (3)GOOD (2)FAIR (1)POOR


Name  
Date of service  
Email  
Phone  


PREPLANNING CUSTOMER SERVICE

1. Sincere greeting and proper introduction  
2. Return of calls or emails in a timely manner  
3. Appointment scheduling convenient  
4. Information provided was easy to read  
5. Listened closely to my concerns and responded appropriately  
6. Knowledge of traditions, trends and etiquettes  


WEBSITE


1. Informative regarding services provided  
2. User friendly in regards to navigating the website  
3. Always up to date when you return for visits  

EVENT COORDINATION


1. Displayed professional coordination  
2. Organizational skills demonstrated  
3. Followed through with details  
4.Appearance & dressed appropriately for occasion  

STAFF


1. Teamwork and Overall Energy  
2. Staff courteous and respect shown towards guests  
3. Friendly...positive...upbeat  
4. Available when needed  

OVERALL EXPERIENCE


1. Customer service  
2. Variety of services under one roof  
3. Integrated Services (Planning, Research,Consultation, and Coordination)  
4. Cost for services was a good value  
5. Personal attention & client/management relationship  

COMMENTS OR SUGGESTIONS



Would you please use the space below to summarize in a few sentences your feelings on how your event turned out and your overall experience with us?  
 
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